![]() ![]() The suggestion that passengers pay an additional £10 to hire a deckchair (excluding the poorest) gets short shrift. This is not surprising since the crew is abused and blamed for the bosses’ incompetence. The crew is heading back onshore and the company is unable to get new members on board, despite repeated pledges. ![]() Sadly, the CheapCruise service simply can’t handle the demand created by the bosses’ grand illusion and struggles to stay afloat. And they even suggest passengers relax on a deckchair if they have very minor problems, such as a cough. The management show brochures full of photos of passengers sipping cocktails on sunbeds on spacious decks, being waited on by crew in Caribbean Whites. Instead, we are stuck with CheapCruise, which offers theoretically unlimited deckchairs for a mandatory upfront charge. ![]() As a result, it doesn’t look likely any company bosses (even those who are looking to take over when the shareholders’ election comes round) will be keen on such a service. Fair enough, they have other things to worry about. The problem is, that sort of service costs passengers much more – and they are unwilling to pay for it. The obvious question is, why can’t we just provide more deckchairs? Crew members often look to the bygone GoldLine Cruise service, which had enough deckchairs for every single passenger and crew member. More recently, the sun deck is closed as soon as all deckchairs are taken, which creates an overspill onto the crew deck, leaving passengers and crew complaining. Some models allocate two passengers to each deckchair, but this upsets everyone. The one thing all these have in common is that they are just moving deckchairs around the Titanic, when we actually need twice the number of chairs.Ī remote-first model prioritises deckchairs for passengers with mobility issues who can’t stand easily on deck, but upsets the standing passengers. There are so many different ways to deliver this: a remote-first model (which we’re still using), personal lists or fully face-to-face, hybrid or duty GP models. ![]()
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